FAQ for Customers

Yes. There's no booking fee, no app to download, and no account required to book.

You're not going to be able to book an appointment without creating an account. From there, you can fill out some information about how you like your hair cut, and provide a couple of pictures. These pictures will go in your appointment so the barber knows what you look like and how you'd like to look when they're done.

Yes. Each barber at a shop has their own profile. You can see their work, reviews, and availability, then book directly with them.

You can cancel or reschedule online through your booking confirmation. The shop's cancellation policy is shown when you book.

Yes. You'll receive an automatic reminder before your appointment so you don't forget.

Some shops allow pre-payment or card-on-file when you book. Others take payment at the chair. The shop's preference is shown during booking.

No. barber.shop works in your phone's browser. Just visit the site, find a shop, and book.

Visit barber.shop and browse shops in your area. You can see their services, prices, reviews, and available times before you book.

Yes. Only customers who have had a confirmed appointment can leave a review. Every review is from a verified visit.